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How we vet pros

The standard I use before a heating or cooling request goes further. It is a process. It is not a claim that a named company has already cleared it, and it is not a roster.

License lookup roc.az.gov, not an ad
Insurance proof A certificate, not a slogan
Written estimate Scope and price, on paper

What I check

I’m Jim. I spent years hiring and managing trades, including for 106 rental homes and for a contracting company that did residential, state, and federal work. I’m mostly retired. This page is the bar I still use. Passing it is not something I announce about a particular contractor on this website, because I am not publishing a list, a rank, or a review.

Arizona ROC license lookup

I look the license up on the Registrar of Contractors site at roc.az.gov. The public search is linked from there. I read the number, whether the record shows the license as current, and whether the classification covers the work in front of the homeowner. A digit in an advertisement is not the lookup. The click-by-click version of the search is on check an Arizona HVAC contractor license. You can run that search yourself whether or not you use this form.

Insurance proof

I ask for proof of insurance, the certificate, not a line that says “insured.” ROC’s own before-you-hire guidance says that, except for workers’ compensation, the agency does not require insurance in order to issue a license. A license record and an insurance certificate are two different pieces of paper. I treat them that way.

Complaint history

I read the complaint history shown on the public ROC record. I don’t keep a private score, and I don’t treat a quiet advertisement as a quiet record. If I have not opened the record, I don’t describe it as clean.

Clear written estimates

The standard I ask for is a written estimate with the scope and the price, before work starts. A number that only exists in a conversation does not meet it. You should be able to read what is included and what is not.

What this page is not

It is not a statement that Sabino Creek holds a contractor license. I don’t. It is not a directory, a star rating, or a promise about who will call you, how fast, or on what day. It is not a claim that every person who might be introduced has already been through the list. It is the standard. If a request moves ahead, these are the checks.

Not a Licensed Contractor. Sabino Creek Heating & Cooling is a referral service. We do not perform the repair. Confirm any license at roc.az.gov before work begins.

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Questions about the standard

Do you publish a list of approved contractors?

No. This page is the checklist. It is not a roster and not a review.

Where do I check a license myself?

At roc.az.gov. Steps for the contractor search are on this guide.

Does a license prove insurance?

No. ROC says that, except for workers’ compensation, it does not require insurance in order to issue a license. Insurance is a separate check.

Will someone be at the house today?

The form is a request for a callback. It does not schedule a repair, and it is not an overnight line. If you smell gas, leave and call 911 or the gas utility.

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